Life science professionals in customer-facing roles need to develop their business acumen to “connect the dots” and identify opportunities to deliver value. One of the more important elements of developing business acumen skills is to effectively assess the local healthcare ecosystem. When assessing a local healthcare ecosystem, it is helpful to evaluate the following factors: […]
The Importance of Asking Questions to Drive Insights
To fully grasp business acumen, it is important to understand the art of asking questions. More specifically, how leveraging questions helps better understand the challenges and pain points of an organization and how to take appropriate action based on information learned. When asking questions, you are seeking to understand: What is happening? Why is it […]
Understanding the Unique Burdens on Women Leaders with Janet Loesberg
As Women’s History Month comes to a close, we at WLH are presenting another spotlight interview on an exceptional leader who has changed and thrived through the difficulties of the past year. I speak with long term friend and colleague, Janet Loesberg about how the pandemic has disproportionately affected women workers and how leaders can […]
A Year Filled With Possibilities
It is a New Year with new challenges and 2021 will continue the pattern of disruption in healthcare! What is not new is the importance of developing effective geography and account plans. Life Sciences companies that take a purposeful and consistent approach to developing, executing, and reviewing geography and account plans yield better results. Most […]
Effectively Executing Change and the Role of Transition Leadership
When the Covid-19 pandemic suddenly disrupted almost every aspect of daily life, most life sciences leaders, like those in virtually every other industry, focused their organizations on what was immediate and urgent – employee safety and business continuity. And while easy to be distracted during the chaotic early weeks of the pandemic, life sciences leaders […]
Cultivating and Maintaining Diverse and Inclusive Workplace
In response to the national dialogue on racism and social justice, the business community is actively taking a role. CEOs and professional societies are issuing letters of support and acknowledging the need to be reflective and do more to overcome institutional racism. As experts in organizational culture and talent retention, WLH is asking the critical […]
Customer Re-engagement: What is the same and what is different?
The Covid-19 Pandemic has and continues to significantly disrupt healthcare delivery. Around the country, the return of elective procedures and the re-opening of healthcare practices remains variable. Even as these practices re-open for patients, many locations are limiting or excluding industry access. Personal, face-to-face interactions are limited in some areas, are not taking place at […]
New Catalog – WLH 2021 Virtual Programs
As L&D professionals we know your daily mantra is “I am resilient, I am agile, and I am here to help!” Supporting your organization with the resources and learning assets that develop agility and resiliency falls on your shoulders. At WLH Learning Solutions, we live by our mantra that “we are partners committed to […]
Developing Business Acumen in Life Sciences
The challenge for L&D is not to ‘fire hose’ employees, but to provide context. The CEO wants employees to better demonstrate business acumen. However, business acumen is a phrase tossed around without a common definition. Additionally, even after years of focus, learning & development (L&D) professionals struggle with how to develop this critical leadership capability. […]
End of Year Business Planning
As Q4 presses on, the final months of the calendar year are focused on ensuring year-end goals have been successfully achieved. The sales organization focuses on “hitting the numbers.” Others working in various functions are looking to finalize important deliverables or are setting up the organization for next year. In either case, it will be […]