A strong organizational foundation depends on the quality of the leaders who run it, especially in an environment of continuous change and uncertainty. Leadership quality directly links to commitment, investment, and alignment of leadership development practices and resources. Pharmaceutical and life sciences organizations vary in both commitment to and sophistication of their leadership development […]
CALIBRATE – Calibrating Your Success: Set Your Organization Up to Win
We have all heard the phrase, what you measure matters. This is why when undergoing large- scale change, organizations, teams, and individuals should put metrics in place to determine if matters are going in the right direction. Let’s be honest. It’s rare to get everything right out of the gate. Just like a pebble dropped […]
COACH – Coaching Direct Reports Through Transition
Everyone reacts to change differently. Coaching through transition is not about performance coaching or development coaching, but in helping someone acknowledge what has changed and what they need to get to the other side and begin to perform. If you have been tuning into our leadership podcast series this month, we have discussed committing to […]
Changing and Thriving in 2022 an Interview with the Book’s Author Dr. Wendy L. Heckelman
As a leader in an organization, you face many challenges and critical decisions to successfully navigate change. The very essence of change is that it can happen quickly, right before your eyes. Fortunately, with proper planning and preparation leaders can not only handle change but also, thrive! That is why I wrote my book Change and […]
Steps to Intentionally Creating Culture
Culture is created intentionally or by default. Many key decision makers within organizations find it difficult to intentionally create the shared beliefs, experiences, and actions of the people within their organization required to achieve desired cultural results. Often, lack of intentionality in culture creation lends itself to undesirable cultural results. Tune in this week to […]
How to Engage Customers Empathetically
Empathy is the ability to build understanding around another person’s thoughts, feelings, and rationale through inclusive behavior. In today’s disrupted healthcare marketplace, it is imperative to build a greater level of understanding of customers’ thoughts, needs, and challenges. Empathetic engagement builds trust and makes customers feel understood, valued, and respected. However, despite the importance of […]
WLH Leadership Transition Guide and Toolkit
When promoted into a leadership role or assigned a new position it constitutes a big change. There is always a lot to do and learn. Rather than feel like you are being thrown into the deep end, our New Leader Transition Guide and Toolkit becomes a great life support tool. As change and leadership experts […]
Leadership Empathy: 3 Tips to Help You Understand Your Team
Oprah Winfrey once said, “Leadership is about empathy.” The ability to relate and connect with people, to inspire, and empower their life is a paramount leadership skill. It has become a top management priority, particularly due to blending of their personal and professional lives throughout the pandemic. At WLH, we define leadership empathy as the […]
Redefining Your Future Direction of Your Team and Organization
Are you looking to redefine the future direction of your organization or team? If so, here are four things to consider when you are defining the future direction. Do you have a well-defined strategy to lead you toward your intended future direction? Can your strategy be successfully implemented? Have you identified the implications and risks […]
Reimagine The Future
Senior leaders across every industry are facing many challenges. Leaders are now being required to focus more than ever on four main questions. Where will we work? How will we work? What skills are needed in our new way of working? What culture do we want to create to support our new strategy? In this […]