Leadership Empathy is a critical skill on all fronts. While leaders must empathetically engage with their direct reports, it is just as important for them to develop the skills to empathetically engage with their customers. When the pandemic first hit, WLH developed an approach to help leaders develop empathetic engagement skills. Though there are various coaching models used across many […]
COACHING THROUGH TRANSITION: 6 Key Steps to Help Your Team Successfully Navigate Their Transition
Renowned football coach Pete Carroll once said, “each person holds so much power within themselves that needs to be let out. Sometimes they just need a little nudge, a little direction, a little support, a little coaching, and the greatest things can happen.” Coaching is a critical skill. However, coaching skills can be difficult to […]
The 4 R’s for Re-entry: Tips to Help You Lead Your Organization
Summer is here and many just want to get outside or go on vacation after the stress and disruption related to the pandemic. However, senior leaders are faced with many challenges as they Reimagine their future, Redefine their strategies, Re-engage employees, and Recalibrate their plans. Over these past few months, Dr. Wendy Heckelman and the […]
TEAM RESET: 4 Critical Steps for Jump Starting Your Team
Henry Ford once said, “If everyone is moving forward together, then success takes care of itself.” As the workforce begins to transition back to in-person work, it is imperative for leaders to realign with their employees on organizational priorities, as well as working together through unprecedented challenges. As teams restart and reset their work, a […]
Empathetic Leadership – Creating a Talent Advantage
Research by SHRM suggests that more than 50% of the US workforce will look for a new job in 2021 and nearly 25% will quit outright once COVID restrictions are lifted(1). “The Great Resignation” is a phrase being used to describe the aftermath as COVID-19 restrictions subside across the nation and employees return to the […]
Redefining Your Future Direction
Are you looking to redefine the future direction of your organization or team? If so, here are four things to consider when you are defining the future direction. Do you have a well-defined strategy to lead you toward your intended future direction? Can your strategy be successfully implemented? Have you identified the implications and risks […]
Reimagine The Future
Senior leaders across every industry are facing many challenges. Leaders are now being required to focus more than ever on four main questions. Where will we work? How will we work? What skills are needed in our new way of working? What culture do we want to create to support our new strategy? In this […]
More Change is Coming!
As urgency from the pandemic shifts and businesses return to the “new normal,” the biopharmaceutical industry is preparing for what comes next. Read our eBook, Developing Leadership Agility for What Comes Next: A Modern Approach for Change Leadership, to learn about these challenges and solutions for dealing with ongoing change and ensuring organizations, teams, and […]
Leadership Agility: The 5C’s of Transition Leadership®
As the pharmaceutical industry continues its rollout of COVID-19 vaccines, there seems to be some semblance of a return to normalcy on the horizon. With 15% of the US population already vaccinated and these numbers rising every day, a wave of healing is hitting the country as we enter into what some are calling the […]
Is Your Organization Change Ready?
Asking if you are change ready may seem outrageous given the pandemic and its impact on every aspect of our lives this past year. Constant disruption plagued our daily lives and how we worked. Teams have adapted to the widespread use of collaborative platforms and work processes have evolved to accommodate different types of projects […]