More than two-thirds of companies include “collaboration” as a core value. This is no surprise given that collaboration has a significant payoff. Companies that promote and reinforce a collaborative culture: Are five (5) times more likely to be high performing in their industry and marketplace Sustain higher levels of engagement Report lower levels of work […]
Leading with Empathy: From the Top to the Customer
As the workforce begins to transition back to in-person work, it is imperative for leaders to realign with their employees on organizational priorities, as well as working together through unprecedented challenges. As teams restart and reset their work, a best practice for leaders is empathetic leadership. The greatest challenge leaders faced during the pandemic was […]
Lessons Learned: The Importance of Empathetically Engaging Your Accounts
Leadership Empathy is a critical skill on all fronts. While leaders must empathetically engage with their direct reports, it is just as important for them to develop the skills to empathetically engage with their customers. When the pandemic first hit, WLH developed an approach to help leaders develop empathetic engagement skills. Though there are various coaching models used across many […]
WLH Leadership Transition Guide and Toolkit
When promoted into a leadership role or assigned a new position it constitutes a big change. There is always a lot to do and learn. Rather than feel like you are being thrown into the deep end, our New Leader Transition Guide and Toolkit becomes a great life support tool. As change and leadership experts […]
COACHING THROUGH TRANSITION: 6 Key Steps to Help Your Team Successfully Navigate Their Transition
Renowned football coach Pete Carroll once said, “each person holds so much power within themselves that needs to be let out. Sometimes they just need a little nudge, a little direction, a little support, a little coaching, and the greatest things can happen.” Coaching is a critical skill. However, coaching skills can be difficult to […]
LEADERSHIP TRANSITION: 4 Keys to Help New Leaders Face Challenges
John C. Maxwell once said, “A leader is one who knows the way, goes the way, and shows the way.” As leaders transition to new roles, it is crucial for them to adapt quickly so they can “know the way” and “show the way to go.” Transitions can create challenges, whether that be learning a […]
The 4 R’s for Re-entry: Tips to Help You Lead Your Organization
Summer is here and many just want to get outside or go on vacation after the stress and disruption related to the pandemic. However, senior leaders are faced with many challenges as they Reimagine their future, Redefine their strategies, Re-engage employees, and Recalibrate their plans. Over these past few months, Dr. Wendy Heckelman and the […]
TEAM RESET: 4 Critical Steps for Jump Starting Your Team
Henry Ford once said, “If everyone is moving forward together, then success takes care of itself.” As the workforce begins to transition back to in-person work, it is imperative for leaders to realign with their employees on organizational priorities, as well as working together through unprecedented challenges. As teams restart and reset their work, a […]
The Importance of Recalibrating Your Plan
“However beautiful the strategy, you should occasionally look at the results.” – Winston Churchill As professionals re-enter the workforce and are faced with an unprecedented pivot back to in-person work, we find ourselves in the midst of a major transition. Leaders are now tasked with implementing large-scale change by accommodating employees who have worked from […]
How to Thrive During Difficult Times: Lessons Learned with Laurie Cooke
As we progress through Women’s History Month, we at WLH are continuing to shine a spotlight on the women who have changed and thrived throughout the turmoil of this past year. Women leaders around the world have demonstrated their capacity to adapt and lead through these challenging times with strength and empathy. In fact, one […]