The challenge for L&D is not to ‘fire hose’ employees, but to provide context. The CEO wants employees to better demonstrate business acumen. However, business acumen is a phrase tossed around without a common definition. Additionally, even after years of focus, learning & development (L&D) professionals struggle with how to develop this critical leadership capability. […]
Change Leadership Consultant Wendy L. Heckelman, Ph.D., Debuts CHANGE AND THRIVE ATLANTA, March 20, 2020 (Newswire.com): One of the most pressing challenges for managers worldwide is whether they can adapt and excel in change leadership. According to President and CEO, Wendy Heckelman, leaders can approach the coronavirus crisis with three capabilities: agility, change leadership, and […]
To win in the marketplace, Life Sciences companies must effectively achieve results and develop access with large organized customers – whether they are larger integrated hospital systems or regional/national payers. Leading the charge for customer engagement efforts are Account Managers (AMs). The same skills that make someone a successful sales representative, or even a district […]
Today’s animal health organizations need employees to contribute to organizational goals and objectives by making informed business decisions. To do so, they must develop their employee’s business acumen. This comes as a challenge to many because business acumen is a common phrase that can be difficult to operationalize. Developing business acumen starts with breaking down […]
Why expend so much time, energy, and resources hiring and developing talent, only for an organization’s stars to voluntarily leave the organization? The costs (financial and otherwise) associated with voluntary turnover are not insignificant. Direct costs associated with recruitment, hiring, and training are more obvious. Indirect costs associated with reduced productivity, lost opportunities, lower morale, […]
LTEN Focus Magazine, Fall 2017 As organizations and teams are comprised of individuals, it is important that an overarching philosophy and commitment to develop individual change agility exists. Senior leadership and learning organizations must be committed to work together to embed practices that equip individuals with appropriate skills. These skills will ensure employees at all […]
LTEN Focus Magazine, Spring 2018 As the healthcare marketplace continues to consolidate with larger organized customers, life sciences companies rely more on effective field collaboration and account management practices to produce desired results, deliver value, and improve healthcare outcomes. Alignment and collaboration between field and home office stakeholders is also critical to ensure marketplace trends […]
OD Practitioner,October 2017 In order to respond to the fast pace of social, political, economic, and technological forces, organizations must be nimble at effectively responding to challenges and taking advantage of opportunities. Most organizations and their leaders struggle with developing and implementing all types of large-scale change.
LTEN Bonus Focus Publication – August 2017 The idiom “connecting the dots” describes one’s ability to understand the relationship between different ideas, experiences and trends. No one is disputing that the evolving healthcare marketplace is changing how prescribing decisions are being made, especially in larger organized customers.
LTEN Focus Magazine, Fall 2015 Life sciences companies can no longer rely on the “one-to-one” or “sales representative to physician” model to drive growth. Treatment decisions are often made by various stakeholders across large and complex healthcare and government institutions. They face the challenge of improving patient outcomes while simultaneously reducing associated costs. Therefore, decision-makers […]